Careers at Bulk Nutrients
Join the Bulk Nutrients team
Bulk Nutrients is Australia’s leading direct to customer supplier of sports and nutritional supplements.
We're extremely proud to have been recently acknowledged with an Employer of Choice award and we're always looking for exceptional talent to join our team.
All our staff help us support our customers' health, fitness and wellbeing by making quality supplements more affordable.
We are an equal-opportunity employer, value diversity and provide meaningful employment and a sense of purpose to our staff.
If you’re passionate about health and fitness, love sports supplements or simply want to be part of an awesome team, come work with us!
Why work at Bulk Nutrients?
Bulk Nutrients is a unique place to work, and we’re willing to bet that you’ll like it here.
We foster a positive and inclusive workplace culture, offer opportunities for all employees to learn and develop their skills, and have fun while we’re at it!
You’ll love it at Bulk Nutrients
Working at Bulk Nutrients is more than just a job. It’s a career that’s both exciting and rewarding.
Here are just a few of the benefits…
- Great work/life balance with flexible work options
- Join a passionate team who love what they do (and have fun while they’re at it!)
- Exclusive discounts on Bulk Nutrients products
- Paid volunteer time
- Access to our commercial grade, onsite gym
- Learning and development opportunities to develop your career
Current available positions at Bulk Nutrients
Below is a list of the current positions available at Bulk Nutrients:
Customer Service Officer (6 Month Fixed-term Contract)
Bulk Nutrients is Australia’s leading direct-to-customer supplier of sports and nutritional supplements. We're an Employer of Choice and proud to develop, manufacture, and dispatch all our products in Southern Tasmania.
We’re looking for a friendly, customer-focused Customer Service Officer to join our high-performing Customer Service team. You’ll be the voice of Bulk Nutrients, delivering clear, professional, and empathetic support to our customers across phone, email, and live chat. This role is perfect for someone who enjoys problem-solving, takes ownership of customer issues, and thrives in a fast-paced, team-oriented environment.
The role is based at Huntingfield, in southern Tasmania and is a genuine full-time, 6-month fixed term contract (Monday to Friday, 8:54am–5:00pm) so you can enjoy your evenings and weekends outside of work.
In this role, you will:
- Answer customer enquiries via phone, email, and live chat
- Provide friendly, accurate advice on orders, products, ingredients, and company policies
- Take responsibility for resolving customer issues from start to finish
- Use internal systems (e.g. Intercom, CRM, order management tools) to optimise the customer experience
- Liaise with internal teams and external partners such as Australia Post
- Accurately record notes, orders, and follow-up actions
- Maintain a consistently high level of customer satisfaction
- Work collaboratively with the wider team to support shared goals
What we are looking for
- Excellent written and spoken English, with clear and confident communication
- A friendly, patient, and professional approach to customer service
- The ability to remain calm and empathetic when handling frustrated customers
- Strong problem-solving skills and a sense of ownership
- Willingness to learn product ranges, ingredients, and company policies
- Comfort using CRM, order management, and phone systems (or enthusiasm to learn)
- Openness to new technology and platforms as we transition into AI-supported tools
- A team-first mindset and willingness to support others
Why Join Bulk Nutrients?
- Work with a fun, passionate team that loves what they do
- Be part of a fast-growing, community-driven brand
- Competitive salary + six-monthly staff bonus structure
- Hybrid work model, after probation, work from home up to 3 days per week
- Free access to our commercial-grade onsite gym
- Discounted supplements, blood donation leave, and $250 per year towards a sporting team membership
About Bulk Nutrients
Recently awarded an Employer of Choice, we don’t take ourselves too seriously (activewear is standard office attire). We’re all about supporting our customers’ health and fitness by making quality supplements affordable. We also value diversity, meaningful employment, and providing our team with a genuine sense of purpose.
How to Apply
Apply through SEEK, send your resume and a cover letter outlining why you’d be a great fit for the Bulk Nutrients Customer Service team.
Capsule Machine Operator - Tasmanian Pharmaceuticals
Tasmanian Pharmaceuticals is part of the Bulk Nutrients group of companies Australia’s leading direct to consumer supplier of sports and nutritional supplements, proudly Australian owned and operated and recognised as a Tasmanian Employer of Choice. Tasmanian Pharmaceuticals is our newest venture, manufacturing out of a brand-new, TGA licensed, GMP facility in Huntingfield, just south of Hobart.
As we continue this successful venture, we're looking for a precise and safety-conscious Capsule Machine Operator to join the team. This is a hands-on role at the heart of our production floor you'll be responsible for operating and maintaining capsulation machinery, following detailed procedures and batch documentation, and helping us maintain the high standards of hygiene, safety and quality our TGA licence demands.
This position is Part-Time to start, requiring 2 days per week at 9.5 hour shifts, with the possibility of it evolving into a 12 month fixed term contract full-time position from early 2027, with the opportunity for this to extended as our Huntingfield site ramps up.
We don't take ourselves too seriously, but we are serious about producing safe, high-quality product every single batch.
Your key responsibilities will include:
- Operating and maintaining capsulation and production machinery to a high standard
- Following Standard Operating Procedures and documentation accurately, including batch records
- Maximising efficiency to produce the required volume of product
- Being responsible for the quality of product produced at every stage from raw ingredients through to the finished, capsulated product
- Maintaining the cleanliness, tidiness and hygiene of the manufacturing facility in line with GMP principles
- Adhering to strict dress code, personal hygiene and security requirements of a TGA licensed site
- Communicating and working effectively as part of a small, close-knit production team
- Staying flexible across shifts and adapting to changes as the business grows
Technical Skills
- Previous experience in a similar role, with demonstrated practical capability maintaining and operating machinery experience with capsulation or other pharmaceutical/food production machinery is highly valued but not essential (experience with other machinery types is also relevant)
- Ability to adjust settings and troubleshoot issues
- Able to read manuals and interpret diagrams
- Comfortable using tools to perform small adjustments
- Basic mechanical aptitude to operate and maintain production machinery
Personal Skills
- Calm, methodical, and able to work through problems without frustration
- High level of personal hygiene
- Reliable
- Willing and able to work independently in a production environment (indoor, climate-controlled manufacturing rooms) but also able to work collaboratively as required
- Excellent written and verbal communication skills
- Physical stamina this role requires standing for the whole shift
- A genuine commitment to workplace safety and hygiene standards
- Flexibility to work across various shifts and adapt to change
Desired but not essential:
- Experience in a GMP manufacturing or warehouse environment
- Knowledge of equipment maintenance and calibration processes
- Familiarity with batch documentation and quality control procedures
- Experience with Lean Manufacturing is an advantage but not required
- Proven ability to work efficiently in a fast-paced production setting
About Tasmanian Pharmaceuticals
Tasmanian Pharmaceuticals operates out of a brand-new, TGA licensed facility in Huntingfield, and is part of the wider Bulk Nutrients group. As part of the group, you'll have access to cross-training and upskilling opportunities across both the Huntingfield and Grove sites, supporting your growth as our operations expand.
We are an equal opportunity employer, and as part of the Bulk Nutrients group, staff have access to our onsite commercial-style gym in Grove, free of charge. We support our staff to do their best work.
This role is based at our facility in Ascot Drive, Huntingfield TAS. There is no option for WFH in this role.
How to Apply
Apply through SEEK with your resume and cover letter.